Welcome to CMI Healthcare. By accessing or using our website, services, or healthcare-related resources, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or requesting services.

Acceptance of Terms

By accessing this website, booking appointments, submitting inquiries, or using any services offered by CMI Healthcare, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should discontinue use of the website and services.

Healthcare Services

CMI Healthcare provides a wide range of home healthcare services designed to deliver professional medical care in the comfort and safety of your home. Our services include nursing care, elderly care, physiotherapy, doctor consultations, laboratory sample collection, medical equipment support, ICU setup at home, and post-hospitalization care.

We are committed to making quality healthcare accessible to individuals and families by offering personalized care plans tailored to each patient’s unique medical condition and recovery goals. Our team works closely with patients, caregivers, and healthcare professionals to ensure continuity of care and improved health outcomes.

Service availability may vary depending on location, patient condition, service requirements, and operational capacity. We reserve the right to modify, suspend, or discontinue services when necessary to maintain quality standards and patient safety.

Appointment Requests

Appointment requests submitted through the website are considered service inquiries and do not automatically guarantee confirmation of services. Every request is reviewed by our healthcare coordination team to determine availability, suitability, and scheduling requirements.

Upon receiving your request, our representatives may contact you to gather additional information regarding healthcare needs, preferred schedules, and service requirements. Appointment confirmation will be communicated only after successful verification and scheduling.

CMI Healthcare reserves the right to reschedule, postpone, or cancel appointments due to unforeseen circumstances, staff availability, emergencies, operational requirements, or factors beyond our reasonable control.

User Responsibilities

To ensure safe and effective healthcare service delivery, users and their representatives are expected to cooperate with healthcare professionals and provide complete, accurate, and up-to-date information regarding medical history, current conditions, medications, and care requirements.

Users are responsible for maintaining a safe environment for healthcare staff during service delivery and ensuring that all relevant healthcare information is disclosed when necessary.

Users are expected to:

• Providing correct contact details.
• Sharing relevant healthcare information when required.
• Following healthcare instructions provided by professionals.
• Using the website lawfully and responsibly.

Any misuse of the website or submission of false information may result in denial of services.

Medical Disclaimer

The information provided on this website is intended solely for general informational and educational purposes. While CMI Healthcare strives to ensure the accuracy and relevance of the content presented, the information should not be interpreted as medical advice, diagnosis, treatment recommendations, or professional healthcare consultation.

Healthcare decisions should always be made in consultation with qualified medical professionals who can assess individual health conditions and provide personalized recommendations. Reliance on any information provided through this website is solely at the user’s own discretion and risk.

In case of a medical emergency, users should immediately contact emergency services, visit the nearest healthcare facility, or seek urgent medical assistance without delay.

Payment and Billing

Fees for healthcare services will be communicated before service delivery whenever possible. Pricing may vary depending on the type of service requested, duration of care, equipment requirements, healthcare professionals involved, and geographic location.

Patients and their representatives are encouraged to review all service details, package inclusions, and pricing information before confirming service requests. Additional charges may apply for specialized services, emergency visits, extended care requirements, or medical equipment support.

CMI Healthcare reserves the right to revise service pricing, package structures, promotional offers, and billing policies at any time without prior notice.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, icons, layouts, and other materials, is the property of CMI Healthcare unless otherwise stated.

Users may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.

Limitation of Liability

CMI Healthcare makes reasonable efforts to ensure the accuracy, reliability, and availability of information presented on this website. However, we do not warrant that the website will always be error-free, uninterrupted, secure, or free from technical issues.

To the maximum extent permitted by applicable law, CMI Healthcare shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website, delays in service availability, technical interruptions, third-party actions, or reliance upon information provided through the website.

Users acknowledge that healthcare outcomes may vary based on individual circumstances and that no specific medical result or outcome can be guaranteed.

Third-Party Resources

Our website may contain links to third-party websites, tools, or resources. These links are provided solely for convenience and informational purposes.

CMI Healthcare does not endorse or assume responsibility for the content, services, or practices of third-party websites.

Privacy

Use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

Changes to Terms

CMI Healthcare reserves the right to update, modify, or replace these Terms & Conditions at any time. Changes become effective immediately upon posting on this page.

Users are encouraged to review this page periodically to stay informed of any updates.

Cancellation & Refund Policy

Cancellation requests should be communicated as early as possible to allow efficient scheduling and resource management. Refund eligibility, if applicable, will depend on the nature of the service booked, timing of cancellation, and resources already allocated for service delivery.

CMI Healthcare reserves the right to review refund requests on a case-by-case basis and determine eligibility in accordance with applicable policies and operational considerations.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts of India.

Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please feel free to contact CMI Healthcare through the contact details available on our website.

Our support team is committed to addressing inquiries promptly and providing assistance regarding website usage, service requests, appointment scheduling, billing matters, and general healthcare information. We value transparency and strive to maintain clear communication with all patients and visitors.

We encourage users to reach out whenever clarification is needed regarding any aspect of our services, policies, or website content.