At CMI Healthcare, we provide medical equipment on rent to ensure patients receive quality healthcare support at home. By renting equipment from us, you agree to the following terms and conditions.

Security Deposit

• A refundable security deposit is required for selected medical equipment before delivery.
• The security deposit amount varies depending on the equipment being rented.
• The security deposit will be refunded after the equipment is returned, inspected, and found to be in good working condition, subject to the terms below.

Rental Period

• The minimum rental period for each equipment will be communicated at the time of booking.
• Rental charges are applicable for the agreed rental duration.
• Customers wishing to extend the rental period must inform CMI Healthcare before the rental expiry date. Additional rental charges will apply.

Equipment Return

• The rented equipment must be returned on or before the agreed return date.
• Customers should contact our support team to schedule the pickup or return process.
• The equipment should be returned in the same condition in which it was delivered, excluding normal wear and tear.

Damage or Loss

• The customer is responsible for the safety and proper use of the rented equipment during the rental period.
• Any damage caused due to misuse, negligence, improper handling, or unauthorized repairs will be chargeable.
• In case of damage or loss, the repair or replacement cost will be deducted from the security deposit.
• If the repair or replacement cost exceeds the security deposit, the customer shall be liable to pay the remaining amount.

Delay in Returning Equipment

• Equipment must be returned within the agreed rental period.
• Additional rental charges may apply for late returns.
• If equipment is rented for 7 days and is not returned within 15 days from the rental start date without prior approval, the security deposit will be forfeited and will not be refunded.
• CMI Healthcare reserves the right to recover any outstanding rental charges or losses resulting from delayed returns.

Equipment Inspection

• All equipment is thoroughly cleaned, sanitized, tested, and inspected before delivery.
• Upon return, the equipment will be inspected before the security deposit is processed.

Cancellation of Rental

• Rental orders may be cancelled before dispatch, subject to our Cancellation Policy.
• Once the equipment has been delivered or installed, rental charges for the utilized rental period are non-refundable.

Customer Responsibility

The customer agrees to:

• Use the equipment only for its intended medical purpose.
• Follow all operating instructions provided by CMI Healthcare.
• Keep the equipment in a safe and hygienic condition.
• Not transfer, sublet, or lend the rented equipment to any third party.

Right to Modify

CMI Healthcare reserves the right to update or modify this Rent Equipment Policy at any time without prior notice. Changes will become effective immediately upon publication on this website.