CMI Healthcare understands that schedules and healthcare requirements may change from time to time. This Cancellation Policy outlines the terms applicable to appointment cancellations, booking modifications, and rescheduling requests.

Appointment Cancellations

Customers may request cancellation of a booking before the scheduled appointment or service time. We encourage users to provide notice as early as possible so that necessary arrangements can be updated efficiently.

Cancellation requests are subject to review based on the booking status and operational requirements at the time of the request.

Rescheduling Requests

Where possible, customers may request a change to the scheduled date or time of an appointment. Rescheduling requests are subject to availability and operational feasibility.

While every effort is made to accommodate preferred schedules, availability cannot be guaranteed in all cases.

Cancellation After Confirmation

Once a booking has been confirmed and necessary arrangements have been initiated, cancellation requests may be subject to review. Depending on the circumstances, certain bookings may not be eligible for modification or cancellation.

Service Availability

Occasionally, appointments may need to be postponed, rescheduled, or cancelled due to unforeseen circumstances, operational limitations, emergencies, technical issues, or factors beyond reasonable control.

In such situations, reasonable efforts will be made to notify affected customers and provide suitable alternatives whenever possible.

Customer Responsibilities

Customers are responsible for providing accurate contact information and remaining available at the scheduled appointment time. Failure to do so may affect the ability to deliver services as planned and may impact cancellation or rescheduling eligibility.

Policy Updates

CMI Healthcare reserves the right to update or modify this Cancellation Policy at any time. Any changes will be reflected on this page and will become effective immediately upon publication.

Contact Us

If you have questions regarding appointment cancellations, rescheduling requests, or this policy, please contact us using the contact details provided on our website.